Sales and Service Advisor

Sales and Service Advisor - Automotive

Salary: £26,208 p.a.

Location: Cardiff

Duration: Perm

Hours: Monday - Friday 09.00 - 17.00

Our client is a market leader in the design, manufacture and sale of trailers, trailer parts and all associated towing accessories/services. This nationwide automotive Trailer and Towbar company are currently recruiting for a Sales and Service advisor to work from their site in Cardiff. Excellent opportunity to progress your career in a customer facing retail sales role.

Key Responsibilities:                    

Service and Support:     

• To process the daily cash paperwork and prepare banking including petty cash and maintain accurate filing systems.

• To ensure cash/cheques banked on a daily basis.
• To monitor stock movements and deliveries. To raise invoices/credit notes accurately.

• To ensure payment for goods is received accurately and/or credit approval obtained.

Counter Responsibilities:

• To actively sell (face to face and over the telephone) and promote all trailers/parts/associated equipment ensuring correct procedures are followed.

• To serve customers politely and efficiently either at the counter, off site, on the telephone, providing professional and timely advice on trailers/services and towing accessories.

• To advise and take orders for trailer hire and towbar fitting updating the diary accordingly. To liaise with the workshop team as required.
• Ensure all stock orders received are shelved at the earliest opportunity and are updated and maintained regularly to maximise customer interest.

• Liaise with the Store Workshop to ensure they are kept supplied with a steady workload. To perform Workshop duties as and when required.

• To be trained and drive a Forklift Truck as required.

Requirements:

• Successful candidates must have experience in a customer facing role such as trade counter, parts advisor, service desk, etc.
• We are looking for people who have previous experience in the trailer/motor trade/hire industry whose skills will be transferrable into this business. 
• Candidates will need to be happy working to sales targets and have superb communication skills. 
• A full driving licence is essential for this role as you may be required to deliver stock to customers.
   

To Apply:

This is a fantastic opportunity offering long term career prospects with a large national business. To apply please send your up-to-date CV to Totec today, alternatively give our team a call for more details.

Urgent vacancy, looking to interview immediately.

Motor Trade / Automotive Vacancies / Sales / Service Advisor / Trade Counter / Retail / Parts Advisor / Service Desk / Customer Facing