Sales Consultant

About the Role

We are looking for a motivated and customer-focused Sales Consultant to join a leading residential property developer. This is an exciting opportunity to work on high-quality developments, helping customers find their ideal home while delivering an outstanding buying experience from initial enquiry through to completion.

The successful candidate will be a confident communicator with a passion for sales, exceptional customer service skills, and the ability to build lasting relationships with buyers and key stakeholders.

Key Responsibilities

-Maintain the sales office and show areas to an exceptional standard at all times.

-Develop a thorough understanding of each development's unique selling points and adapt sales strategies throughout the sales cycle.

-Monitor the local property market and competitor activity to position developments effectively.

-Manage and maintain the customer database to maximise sales opportunities.

-Proactively generate new sales leads alongside marketing-generated enquiries.

-Use telephone, virtual appointments and digital sales tools to engage prospective buyers.

-Apply effective sales techniques to achieve and exceed sales targets.

-Progress customer reservations through to legal completion.

-Proactively manage the sales pipeline, identifying and reducing the risk of cancellations.

-Deliver a seamless customer journey throughout the purchasing and legal process.

-Provide exceptional customer service and build strong relationships with purchasers.

-Work collaboratively with colleagues to achieve team objectives.

-Ensure all sales administration is completed accurately and in line with reporting requirements.

-Continuously develop product knowledge and sales skills.

-Represent the business professionally at all times.

-Resolve customer queries and complaints promptly and professionally.

-Promote the use of recommended independent financial advisers and solicitors where appropriate.

About You

-Self-motivated, driven and target focused.

-Passionate about delivering exceptional customer service.

-A confident and credible communicator who can build rapport with a wide range of people.

-Highly organised with strong attention to detail.

-Professional, reliable and committed to achieving results.

-Empathetic, with the ability to understand customer needs and provide tailored solutions.

-Comfortable using Microsoft Office, Outlook and CRM systems.

-Experienced within the residential property or property development sector.

-Knowledgeable about the home buying process and legal progression.

-Confident conducting virtual viewings and customer appointments via video platforms such as Zoom.

Benefits

-25 days annual leave, increasing with length of service up to 33 days.

-Private Medical Insurance.

-Company pension scheme.

-Life assurance.

-Health and wellbeing support.

-Employee discounts through an online benefits platform.

-Paid volunteering day to support community initiatives.

-Ongoing training and career development opportunities.

Working Hours

This is a full-time office-based position with standard working hours of 8:00am – 5:00pm, with core hours between 9:00am – 4:00pm.