Sales Coordinator in Welham Green

Location: Welham Green, Hertfordshire
Salary: £27,000 – £30,000 per annum
Job Type: Permanent, Full Time

Our client is an established and growing business supplying products to a range of retail customers. They are looking for a proactive and organised Sales Coordinator to join their busy team, supporting key customer accounts and the wider UK sales office.

• Monday – Thursday, 8:30am – 5pm, Friday 8:30am – 4:30pm.

• Fully office-based.

• 21 days holiday, plus bank holidays and Christmas office closure (three working days).

• Staff discount on products.

• Subsidised canteen.

• Free on-site parking.

• Opportunity to develop within the wider Operations function.

• Processing customer orders and managing order enquiries via email and telephone.

• Building and maintaining relationships with key retail customers and their merchandising teams.

• Coordinating deliveries, bookings and order progress with the warehouse and logistics teams.

• Providing updates on stock availability, deliveries and customer queries.

• Maintaining accurate customer records, pricing and sales documentation.

• Liaising with internal sales, merchandising, planning and finance teams.

• Supporting quotations, customer portals and export documentation.

• Providing general support across the sales office and wider business when required.

• Previous office-based experience in sales administration, customer service or account coordination.

• Confident managing customer relationships and taking ownership of queries and orders.

• Good IT skills, including Microsoft Office, particularly Excel, Word and Outlook.

• Confident telephone manner and strong written communication skills.

• Organised, proactive and able to manage and prioritise your own workload.

• A positive work ethic, with a hands-on approach and willingness to get stuck in.

• Experience working with retail or B2B accounts.

• Background in manufacturing, distribution or logistics.

• Familiarity with order processing systems or customer portals.

WGCCOMMPERM

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within 3 working days if you have been shortlisted. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.