Sales & Customer Service Advisor

Sales & Customer Service Advisor - No Cold Calling

Location: Brownhills
Salary: £13.75 per hour (£28,600 annual equivalent)
Hours: Monday to Friday, 8.30am–5.00pm
Job Type: Temporary to Permanent or Permanent

We are recruiting for an established specialist business in Brownhills who are looking for a Sales & Customer Service Advisor to join their team.

This is a genuine inbound sales role with no cold calling, working with trade and retail customers across the UK.

No technical product knowledge is required - full training is provided.

The role

You’ll be helping customers identify the right products and spare parts, dealing with enquiries and processing orders.

Duties will include:

• Handling inbound calls and emails

• Helping customers identify products and spare parts

• Processing orders and preparing quotations

• Checking stock, pricing and availability

• Resolving customer queries

• Following up enquiries

• Liaising with purchasing, warehouse and other internal teams

About you

We’re open to candidates from a customer service, internal sales, sales administration, order processing, parts, automotive, engineering, machinery or trade counter background.

You’ll need to be:

• Confident and comfortable on the telephone

• Customer-focused with good communication skills

• Organised and accurate

• Comfortable using computers and learning new systems

• Keen to learn technical products and specifications

The benefits

Once permanent, you’ll receive:

• 25 days' holiday + bank holidays

• Private Bupa medical cover after 6 months

• Profit-related bonus

• Company pension

• Free parking

• Full product and systems training

• Additional holiday for long service

• Genuine progression opportunities

£13.75 per hour / £28,600 equivalent
Monday-Friday, 8.30am-5.00pm
Brownhills

The company is happy to consider both temporary-to-permanent and permanent candidates.

If you’re looking for a customer-focused role with no cold calling, full training and genuine progression, apply today or contact us for more information.