Sales & Customer Service Advisor

Sales & Customer Service AdvisorBoston, Lincolnshire

£27-29,000 + Annual Bonus

If you're the sort of person who enjoys speaking with customers, spotting opportunities and building relationships, this could be exactly what you're looking for.

We're working with a well-established international business that is investing in the future of its sales function and looking to strengthen its internal sales team with proactive, commercially minded people who want to make an impact.

This is not a traditional customer service role. You'll be working closely with an established customer base across the UK, supporting enquiries, processing orders and delivering excellent service, whilst also identifying opportunities to upsell, cross-sell and promote new products and special offers. The customers already know the business, so this is about building relationships, adding value and helping to drive growth rather than cold calling.

You'll work alongside external sales colleagues, manage customer relationships of your own and become a trusted point of contact for customers across a variety of sectors. It's an opportunity to join a business that wants its internal sales team to play a bigger role commercially and is looking for people who can help lead that change.

What we're looking for

• Customer service, internal sales, account support or retail sales experience
• Confidence speaking with customers over the phone
• A proactive and positive approach
• Strong relationship-building skills
• The ability to spot opportunities and act on them
• Good IT and organisational skills
• A desire to learn, develop and progress

What's on offer?

• £27-29,000 salary
• Annual bonus of up to 5%
• 25 days holiday plus bank holidays
• Monday to Friday, 8:30am to 5:00pm
• Ongoing training and development
• Employee discounts and wellbeing benefits
• Cycle to Work scheme
• Free on-site parking

This is a great opportunity for somebody who wants to move beyond reactive customer service and become part of a team where commercial thinking, relationship building and initiative are genuinely valued.

Apply now or contact Will Taylor at Hays in Lincoln for a confidential conversation.

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