Sales & Customer Service Advisor in Inverness, Highland

We are currently recruiting for a Sales & Customer Service Advisor to join a well-established business based in Inverness.

This is a great opportunity for someone who enjoys speaking with customers, building relationships and working in a busy, friendly team.

The role involves a mix of inbound customer enquiries and outbound sales calls, helping customers with their requirements, providing information on products and pricing, and processing orders.

Full training will be provided, so previous experience in the industry isn't necessary. We're keen to speak with people from a range of backgrounds, including customer service, retail, hospitality, call centres and sales.

The Role

• Handling inbound calls and responding to customer enquiries.

• Making outbound calls to existing and potential customers.

• Providing customers with up-to-date product information, pricing and offers.

• Taking and processing customer orders accurately.

• Building positive customer relationships and delivering excellent service.

• Working towards sales targets while maintaining a high standard of customer care.

About You

• Confident and comfortable speaking with customers over the telephone.

• Previous experience in customer service, sales or a similar customer-facing role.

• Good administration and computer skills.

• A friendly, outgoing personality with a positive attitude.

• Comfortable working towards targets in a busy environment.

• Organised, motivated and keen to learn.

You don't need previous experience in the energy sector. We're more interested in finding someone with the right attitude, good communication skills and a willingness to develop.

What's on Offer?

• Monday to Friday working hours.

• Full training and opportunities for career development.

• Company pension.

• Cycle to Work Scheme.

• Employee Assistance Programme.

• Employee Discount Hub.

• Discounted home heating fuel and electricity.

This is a great opportunity for someone looking to build a long-term career with an established business.

Interested? Apply today with your up-to-date CV and we'll be in touch to discuss the opportunity further.