Sales Executive
Cooper Golding
Job Title: Sales Executive
Job Type: Full Time; Permanent
Hours: Monday - Thursday 8am - 5pm / Friday 8am-4pm (Some flexibility available)
Salary: £29k - £35k per annum
Location: Paignton
About the Sales Executive Role:
This role serves as the primary point of contact between the company and its customers, ensuring a smooth, professional, and positive experience. The role focuses on communication, issue resolution, relationship management and coordination between internal teams and clients.
Key Responsibilities for the Sales Executive:
- Act as the main contact for customer inquiries, requests, and concerns
- Provide timely and accurate information about products, services, and processes
- Upselling to existing and new accounts
- Calling prospective new clients from warm leads
- Converting prospects into clients
- Manage customer communication via phone, email, chat, or in-person meetings
- Collaborate with internal departments to resolve customer issues efficiently
- Track, document, and follow up on customer cases in the CRM system
- Maintain strong relationships with existing customers to support retention
- Support onboarding of new customers, ensuring they understand processes and expectations
- Escalate complex issues to the appropriate team and follow through to resolution
- Gather customer feedback and report trends to leadership
- Assist with service-level monitoring to ensure customer expectations are met
- Strong verbal and written communication skills
- Ability to build positive relationships with customers
- Empathy and active listening skills
- Problem-solving and conflict-resolution abilities
- Good organizational and multitasking skills
- Proficiency with CRM systems and basic computer applications
- Attention to detail and high level of accuracy
- Ability to remain calm and professional under pressure
- Adaptability in a fast-paced environment
- Previous experience in sales customer service, account management, or similar sales roles is preferred
- Full Clean UK Driving license (required)
- Free on-site parking
- Company pension
- 25 days holidays + Bank Holidays
Cooper Golding is acting as an Employment agency for the purposes of this role.
Apply Now →
Application opens at the source listing. Free for jobseekers.