Sales IQA - North West in Warrington
Posted by Find Recruitment Group LTD
The Role
As an Internal Quality Assurer (IQA), you will play a key role in maintaining the quality, consistency and compliance of apprenticeship delivery across the organisation.
As an IQA, you will:
- Conduct internal quality assurance across Sales Executive programmes.
- Sample and quality assure learner portfolios and assessment decisions.
- Work closely with Development Coaches to ensure consistent quality across delivery.
- Provide constructive feedback and guidance to Coaches to improve assessment practice.
- Support and lead standardisation activities across the coaching team.
- Identify development needs and support the training and upskilling of Coaches.
- Contribute to performance planning and quality improvement activity.
- Maintain accurate quality assurance records and ensure actions are followed through.
- Support the organisation in maintaining readiness for Ofsted and external quality assurance activity.
- Ensure assessment decisions are consistent, fair and compliant with awarding organisation requirements.
- Work collaboratively with delivery, quality and operational teams to continuously improve learner outcomes.
- Build strong relationships with Coaches and provide effective challenge where required.
- Promote a culture of continuous improvement, quality and compliance.
We are open to candidates from a range of backgrounds. You may be:
- An experienced IQA / Internal Quality Assurer looking to move into a specialist Sales and Customer Service environment.
- An experienced IQA who has previously worked within Sales, Retail Sales, Call Centre or Customer Service environments.
- A newly qualified IQA with strong experience of coaching or delivering Sales apprenticeship standards.
Package & Benefits
- Competitive salary
- Quarterly bonus scheme
- Contributory pension scheme
- 25 days' holiday, increasing to 27 days after two years' service
- Employee benefits scheme
- Electric car salary sacrifice scheme
- Salary sacrifice healthcare plan
- Incentives and rewards
- Hybrid working
- 3 days per week in the Warrington office: Tuesday, Wednesday and Thursday
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