Sales Office Administrator

Sales Office Administrator

• Annual Salary: Circa £28,000 (depending on experience)
• Location: Royston, Hertfordshire
• Job Type: Full-time, Office based, Permanent

Reed are delighted to be working with a unique well-established company based in Royston, Hertfordshire who are seeking a Sales Office Administrator to join them. This role offers the opportunity to become an integral part of a friendly and supportive team, handling a variety of customer and administrative tasks. If you thrive in a fast-paced environment and have a keen eye for detail, this could be the perfect role for you.

Day-to-day of the role:

• Provide exceptional customer service, supporting both B2B and B2C customers with order enquiries.
• Input sales orders and support the Sales team with sales order enquiries (training will be provided).
• Meet and greet clients, provide refreshments and manage meeting bookings.
• Arrange couriers for important samples and handle postal duties including trips to the local post office.
• Manage phone calls by answering, forwarding and screening them.
• Sort and distribute post along with other administrative duties as required.

Required Skills & Qualifications:

• At least 2 years' experience in a fast-paced customer service and admin-focused role.
• Proficiency in Microsoft Office packages.
• Experience with Pegasus Opera 3 is beneficial but not essential.
• Excellent communication skills with proficient written and spoken English.
• Proactive, using initiative and demonstrating common sense.
• Helpful 'can do' attitude with a flexible and adaptable approach to work.
• Positive and confident disposition, with strong time management, multi-tasking and organisational skills.

Benefits:

• Competitive salary of circa £28,000, depending on experience.
• Office hours: Monday to Friday, 9:00 am - 5:30 pm.
• 25 days holiday plus bank holidays (includes 3 days during Christmas for office shutdown).
• Inclusive and supportive team environment.
• Fun annual team events
• Company pension scheme.
• Start date: ASAP.

To apply for this Sales Office Administrator position, please submit your CV detailing your relevant experience and why you are interested in this role.