Sales Project Manager

AKA The Recruitment Specialists

Aka Recruitment are excited to be working with a fantastic client of ours to bring you this exciting Sales Project Manager position. Working within the Customer Experience team, you will play a pivotal role in supporting the branch network, sourcing hard-to-find parts, developing sales capability through training initiatives, and delivering exceptional customer service. Working hours are based on a 42.5 hour contract, salary basic starts at £38,000. This role can be based throughout the Midlands or Yorkshire, you must have aftermarket parts experience for this role Job Duties Include:
  • Support customers and branch teams in sourcing hard-to-find automotive parts
  • Assist with Sales Academy initiatives and training programmes across the business
  • Handle inbound customer support and sales enquiries professionally and efficiently
  • Provide product information, order support, and issue resolution relating to parts supply
  • Work closely with branch teams to ensure a seamless customer experience
  • Maintain high service standards and response times
  • Act as a key link between branches, suppliers, logistics teams, and internal departments
  • Share insights on recurring issues, product gaps, and customer requirements
  • Support process improvements to enhance service delivery and operational efficiency
  • Promote current offers and promotions to customers
  • Liaise with logistics teams to ensure parts are delivered on time
  • Provide branch phone cover and additional support where required
  • Represent the business professionally and uphold company values at all times
Requirements:
  • Previous experience within sales support, customer service, parts sourcing, or a similar automotive role
  • Strong problem-solving ability with a proactive and solution-focused mindset
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities and work effectively under pressure
  • Strong organisational skills and attention to detail
  • Comfortable supporting or delivering training sessions
  • Good commercial awareness and customer focus
  • Knowledge of MAM, Auto Part OE Catalogues and Parts Link systems
  • Strong supplier and automotive parts knowledge
  • Computer literate with good IT skills
  • Full UK Driving Licence with a maximum of 6 points
Reasons to Apply:
  • Join a well-established and successful automotive business
  • Varied and rewarding role with real responsibility
  • Opportunity to support and influence branches across the network
  • Supportive working environment
  • Ongoing training and development opportunities
  • Genuine career progression prospects
  • Opportunity to make a significant impact within the Customer Experience team

This is an excellent opportunity for an experienced and customer-focused automotive professional looking for their next challenge within a thriving business environment. To apply for this role, send your CV in confidence to us here at Aka Recruitment , job reference for this role is Aka3834

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