sales support administrator

• Supporting the Sales Team with administrative duties including arranging on-sites, off-sites, and exchanges of containers
• Setting up customer direct debits and chasing payment where required
• Responsible for creating and issuing customer waste reports each month
• Managing the Sales Team’s diaries and booking client meetings
• Utilising the internal CRM system to log customer information
• Applying to local authorities for customer permits when required
• Upselling WRC’s service offerings where possible
• Managing several inboxes’ to ensure all customer queries are dealt with accordingly
• Proficient user of Microsoft packages
• Taking payments from customers over the phone
• General office duties including managing incoming calls and emails and directing them when required

Requirements of the Role

• A highly organised individual with excellent attention to detail
• Excellent written and verbal communication skills
• Strong IT skills and experience utilising Microsoft programmes (Microsoft Word and Excel)
• Adaptable and willingness to learn new skills on the job
• Strong telephone manner
• Confident in dealing with customers and managing enquiries
• Good customer service skills
• Ability to manage diaries in accordance with internal and external demands
• The ability to develop and maintain quality customer relationships

What we offer

As a family-run business, WRC truly values and invests in our people. In return for your hard work, you will benefit from:

• A competitive salary demonstrable with experience
• 30 days of annual leave (including public holidays)
• Private healthcare insurance
• Retail and leisure discounts