Sales Support Administrator in Northampton, Northamptonshire
Posted by ACS Staffing Solutions
£26,000 – £28,000 a year
Northampton · Permanent
Northampton
£28,000
Full-time, Permanent
Love keeping things organised, enjoy chatting to customers and have a knack for getting things done? This could be just the role for you!
We're looking for a friendly, proactive Sales Support Administrator to join a growing team. You'll play an important part in keeping the sales process running smoothly, looking after customer enquiries, preparing quotes and making sure opportunities don't get missed.
It's a great opportunity for someone who enjoys a varied role, likes taking ownership and wants to build their experience within a commercial team.
What will you be doing?
- Picking up incoming customer enquiries and making sure customers get a quick, helpful response.
- Preparing and checking quotations, including reviewing and personalising AI-generated quotes before they go out.
- Getting on the phone to customers to chase quotes, confirm orders and keep conversations moving.
- Helping the sales team with order updates, paperwork and general administration.
- Keeping customer information and activity up to date on the CRM system.
- Spotting larger opportunities and passing them across to the relevant sales team members.
- Building great relationships with customers and making sure they receive a positive experience from start to finish.
What are we looking for?
- Experience in sales support, administration, internal sales or customer service.
- A confident communicator who enjoys speaking to people.
- Someone organised, switched on and great with the finer details.
- The ability to juggle different tasks without losing track of what needs doing.
- Comfortable using IT systems, with CRM experience an advantage.
- A positive, can-do attitude and the confidence to get stuck in.
- Someone who takes pride in doing a job well and doesn't need to be chased!
Why apply?
This is more than just an admin role. You'll become a key part of a busy sales team, gain valuable commercial experience and have the chance to develop your customer relationship and sales skills.
There's also potential to progress into a Sales Executive role as you grow and develop.
No individual sales targets or commission pressures – just a great opportunity to make a difference, learn new skills and become an important part of the team!
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