Sales Support Administrator in Livingston, West Lothian

Our client, an established engineering and manufacturing business, is looking for a Sales Support Administrator to join its commercial team on an initial 12-month contract.

If you enjoy dealing with customers and keeping track of the details that help a sales team run smoothly, this is a varied role. You’ll work with colleagues across the business to prepare sales documents, keep customers informed and make sure agreed actions are followed through.

What you’ll be doing

• Prepare quotations and keep purchase orders, delivery notes and invoices up to date.

• Liaise with customers and internal teams to confirm requirements, respond to queries and check progress against agreed deadlines.

• Help organise bids, projects and events by coordinating activities and keeping track of key dates.

• Support meetings, record agreed actions and follow up with the people responsible.

• Keep sales records and documents in order, following the company’s quality and document control procedures.

• Provide general administrative support and cover for colleagues when needed.

About you

You’ll be comfortable managing several tasks at once, communicating with customers and checking details before documents go out. You’ll also be confident using business systems and willing to learn the company’s ERP software, with training provided.

We are open to people from sales support, customer service, order processing or other administrative roles where you’ve coordinated work and kept people informed.