Sales Support Administrator

Join Our Team as a Sales Support Administrator!

Are you passionate about providing exceptional customer service and sales support? Do you thrive in a dynamic environment where every day brings new challenges?

Job Title: Sales Support Administrator - Customer Service

Salary: £30,000 - £33,000
Hours: Full Time - Monday - Friday

Location: Birmingham City Centre

Benefits: 25 days holiday plus bank holidays, Hybrid working upon successfully completing probation period, Health cash plan, up to 6% matched pension, stunning city centre offices.

Our client, a globally renowned commercial company, are looking for a talented Customer Service / Sales Support Administrator to join their dynamic customer service team in stunning city centre offices. As the voice of the customer this exciting opportunity offers no day the same, where you will be providing a first-class customer experience to both external and internal customers!

What You'll Do:

• Customer First: Own the "Customer Experience" alongside your team.
• Order Management: Input, manage, and monitor sales orders and quotations with empathy and professionalism.
• Maintain Records: Keep detailed and up-to-date customer records, ensuring accuracy for production and despatch.
• Provide Information: Offer accurate details about products, services, pricing, and policies to assist our customers.
• Deliver First-Class Service: Engage with customers via phone, email, chat, or in person, focusing on closing deals and generating future sales opportunities.
• Collaborate: Work with internal teams to enhance processes and customer satisfaction.

What You'll Bring:

• Previous experience within a customer service product-based role
• Experience with processing orders and order management
• Excellent organisation skills
• Strong communication skills both written and verbal
• Strong IT skills

Why Join Us?

• Be part of a high-performing team that values and supports each other.
• Enjoy a workplace culture that celebrates achievement and encourages growth.
• Contribute to continuous improvement initiatives that enhance customer experience.

Ready to Make a Difference?
If you possess a 'Go Get It' attitude, a customer-focused mindset, and are excited about providing exceptional service, we want to hear from you!

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.