Sales Support Coordinator

Sales Support Coordinator

Location: Head Office, Deeside
Department: Customer Services Hours: Mon–Fri, 9:00am – 5:30pm

Our client is a leading B2B wholesale distributor of blank apparel for customisation, supplying 4,000+ styles across 120+ brands to printers, decorators and retailers across the UK & Europe.

What you’ll do:

• Own order processing and day‑to‑day account support (including sensitive accounts)
• Handle inbound calls/emails and resolve queries quickly
• Coordinate with internal teams to ensure accurate, on‑time delivery
• Keep meticulous records and meet KPIs (accuracy & call retention)
• Act as a key contact for Internal and Field Sales

What you’ll bring:

• Confident phone manner; clear written/verbal communication
• Calm, organised and customer‑first under pressure
• Team player; Excel/Word savvy and quick to learn new systems
• Discreet with data and strong multitasking skills

Ths is an onsite role, please do not apply if you need remote or hybrid working