Sales Support Executive

Active staff are pleased to be representing a market leading Engineering company who are on the lookout for a Sales Support Executive…. In this fast-paced environment, you will ensure the smooth running of the sales process and ensure customers receive a great service.

The working hours are Monday to Friday 7:30am - 17:00pm

Benefits for the Sales Support Executive:

• 20 days + BH and Christmas shut down
• Free onsite parking
• Growth opportunities
• Profit share bonus (after probation)
• Employee assistance scheme (after probation)

Responsibilities for the Sales Support Executive:

• Accurately process sales orders using a CRM
• Issue prompt and professional order confirmations
• Pre-qualify deliveries with site contacts to ensure readiness
• Provide clients with clear, regular, and timely delivery updates
• Raise proforma invoices and efficiently manage card payment processing
• Coordinate bespoke design approvals with the Mechanical Design team
• Ensure customer engagement
• Serve as the primary point of contact for purchase enquiries
• Respond promptly and professionally to general queries
• Operational Coordination
• Collaborate closely with depots and transport teams to ensure seamless order fulfilment
• Ensure all orders are processed accurately and within agreed time frames

The person for the Sales Support Executive:

• Strong teamwork and collaborative abilities
• Excellent organisation and planning skills
• Clear, confident, and professional communication
• Effective time management and prioritisation
• Ability to work efficiently under pressure and meet deadlines
• High attention to detail and commitment to accuracy
• Positive, proactive, and solution-focused mindset