Sales Support Executive

Sales Support Executive
Bishop's Stortford
£26,000 per annum
Full Time | Permanent | Office Based

Our client is a well-established and growing finance provider, specialising in innovative funding solutions that help businesses across the UK achieve their growth ambitions. With over 30 years of industry expertise, they have built a strong reputation for delivering exceptional service and forming long-term partnerships with customers and suppliers. Due to continued growth, they are now looking to recruit a Sales Support Executive to join their friendly and collaborative team in Bishop's Stortford.

This is a highly customer-focused role where you'll spend much of your day speaking with suppliers, handling enquiries, providing quotations and updates, and supporting the progression of new business opportunities from initial enquiry through to completion. This is an excellent opportunity for someone who enjoys building relationships, delivering exceptional service, and being at the heart of a busy sales operation.

• £26,000 per annum

• Monday to Friday, 9:00am – 5:00pm

• Fully office-based role in Bishop's Stortford

• Company bonus scheme

• Employee Assistance Programme

• Enhanced maternity and paternity schemes

• Ongoing training and development opportunities

• Supportive and collaborative working environment
  
  

• Build and maintain strong relationships with suppliers, acting as a key point of contact throughout the sales process

• Provide quotations and finance rates to suppliers

• Manage incoming enquiries via phone and email, delivering a high level of customer service

• Log and update customer and supplier information accurately on internal systems

• Communicate credit decisions to suppliers

• Prepare and send documentation when required

• Chase suppliers for outstanding information and updates on live opportunities

• Generate reports and provide administrative support to the wider team

• Liaise with internal departments to help progress deals efficiently

• Support suppliers throughout the customer journey, ensuring a positive experience

• Encourage positive interaction between teams and departments

• Support the wider sales operation and provide cover when required
  
  

• Previous experience within customer service, account management, internal sales, sales support or administration

• Confident and professional telephone manner, with experience handling customer enquiries

• Strong relationship-building skills and the ability to develop rapport with customers and suppliers

• Excellent communication skills, both written and verbal

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks and prioritise effectively

• Comfortable working in a fast-paced, team-oriented environment

• Proficient in Microsoft Office and internal systems/CRMs

• Self-motivated with a proactive and positive approach

If you are interested in this role, please apply today with your CV.

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