Sales Support Specialist

Role Details

We’re working with a leading organisation within the technology sector, dedicated to providing cutting-edge solutions and exceptional service to their clients.

They’re seeking a dedicated and enthusiastic Sales Support Specialist to join the team and play a vital role in managing the online customer experience and ensuring their sales operations run smoothly and efficiently.

Job Responsibilities:

• Order Management: Process online orders, maintain stock availability updates, and provide customers with informed product alternatives after completing comprehensive training.
• Sales Support: Handle incoming sales calls and actively support the sales team in driving positive results.
• Pricing & Logistics: Track and negotiate the best possible pricing for all orders and provide feedback on website pricing or product issues.
• Administration: Maintain thorough, accurate customer records and assist the sales team by registering opportunities on bid portals.

What We Are Looking For:

• A proven background in a sales support or administrative capacity.
• Strong command of the Microsoft Office Suite, specifically Word, Excel, and PowerPoint.
• Previous experience or familiarity with CRM software.
• Exceptional interpersonal and communication abilities to build strong relationships.
• The ability to effectively multitask, prioritize your workload, and maintain high levels of accuracy and attention to detail.
• A proactive, self-motivated approach combined with a commitment to delivering excellent customer service.
• natural ability to work well with others in a fast-paced, dynamic environment.

If you’re ready to take on this exciting challenge and join a growing Sales team in Wokingham, we’d love to hear from you!

Apply now or reach out to Harry Blake @ ConnectGroup Recruitment to learn more about this opportunity.