Sales Team Leader
Insight Select
My client, a well-established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture.
Responsibilities
- Support the Internal Sales Manager in motivating, coaching, and developing the Internal Sales team
- Drive a sales first mindset, encouraging increased customer engagement and commercial growth
- Plan and allocate daily workloads, ensuring tasks are prioritised effectively across the team
- Monitor team performance, identifying opportunities for improvement and addressing any operational challenges
- Act as the first point of contact for team support and escalations when required
- Promote high standards of customer service, communication, and professionalism
- Encourage improvements in call answer rates, email response times, and overall customer experience
- Support KPI tracking, reporting, and the achievement of team and business objectives
Skills
- Previous experience within an internal sales, customer service, or commercial office environment
- Experience leading, supervising, or supporting a team, either formally or informally
- Strong organisational skills with the ability to manage workloads and competing priorities
- Confident communicator with the ability to motivate and influence others
- Proactive and solutions focused approach to problem solving
Package
- £35,000 - £38,000 basic salary (dependent on experience)
- Opportunities for career progression and professional development
- Staff discounts and additional company benefits
- Free on site parking
- Supportive and collaborative working environment
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