Salesforce Admin
Owen Daniels
Salesforce Admin
Permanent
Monday – Friday 8am – 5pm
Gloucester
Salesforce Admin
Job Description
- Build and maintain Salesforce solutionsusing Flows, validation rules, approvals, and other declarative tools, resolving issues by identifying root causes and making configuration changes where possible.
- Administer and configure Salesforce(Sales Cloud and Marketing Cloud), managing users, permissions, security, reports, dashboards, and data access.
- Manage releases, changes, and support, following IT change control processes, handling incidents, maintaining enhancement backlogs, and escalating issues when required.
- Collaborate with business stakeholdersto gather requirements, deliver scalable Salesforce solutions, provide user training, and challenge requests that could negatively impact the platform.
- Maintain documentation and governance, ensuring system documentation, process maps, and configuration records are accurate and supporting other IT responsibilities as required.
Salesforce Admin
Essential Experience/Skills/Qualifications
- Proven experience as a Salesforce Administrator with strong platform knowledge.
- Hands-on expertise in Salesforce Sales Cloud and working knowledge of Marketing Cloud.
- Strong communication skills, able to engage effectively with both technical and non-technical stakeholders.
- Business-focused approach, translating requirements into practical Salesforce solutions.
- Experience working within IT governance, including change control, documentation, and best practices.
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