Salesforce Business Analyst

Salesforce Business Analyst - Financial Services
Location: Knutsford, South Manchester (with 2-3 days per week on-site, monthly travel to London)
Duration: 6-12 months
Salary: £91,000 per annum

We are actively looking to secure a Salesforce BA to join Experis.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Our client, a leading organisation in the banking and financial services sector, is hiring for a highly experienced Salesforce Business Analyst to support a major transformation programme. This is an exciting opportunity to work on complex enterprise-level projects, delivering innovative solutions within a dynamic environment.

What you'll be doing:
* Lead and own end-to-end Salesforce initiatives, focusing on Financial Services Cloud (FSC), Data Cloud, and Agentforce capabilities.
* Collaborate closely with cross-functional teams including Product, Business, Architecture, Data, and Engineering to translate business needs into clear, actionable requirements and user stories.
* Drive decision-making, challenge senior stakeholders, and resolve ambiguities to keep projects on track.
* Identify dependencies, risks, and gaps early, proactively managing them to ensure smooth delivery.
* Provide leadership and guidance to other Business Analysts, improving programme delivery quality and pace.
* Take responsibility for complex business areas from discovery through to technology implementation and outcomes.

What you'll bring:
* Extensive hands-on Salesforce experience, with a deep understanding of CRM platforms and enterprise implementations.
* Strong domain knowledge in banking and financial services, including regulatory and control environments.
* Proven expertise in Salesforce FSC, Data Cloud, and Agentforce.
* Demonstrated success leading major workstreams within large Salesforce transformation programmes.
* Ability to operate independently, challenge stakeholders confidently, and deliver results in an Agile environment.
* Experience working across multiple teams and managing dependencies effectively.

Ideal background:
* Significant experience in a senior, delivery-focused Salesforce BA role.
* Strong communication skills with the ability to influence at all levels.
* Relevant certifications in Salesforce and financial services are advantageous.

If you're ready to make an impact on a high-profile project within a supportive team, we'd love to hear from you. Apply now to join a forward-thinking organisation committed to innovation and excellence.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.