Salesforce Business Analyst

Salesforce Business Analyst
Location: Milton Keynes (2-3 days per week). Occasional workshops at other locations may be required.

Duration: 12 months

UMBRELLA only

If you enjoy turning business needs into clear, practical requirements-and you thrive in collaborative environments across teams and vendors-this role is a great fit. Hiring for a reputed client, our client is looking for an onshore Business Analyst with strong Salesforce experience to support delivery.

What you'll be doing:
* Lead workshops across the client and multiple vendors to define and refine requirements
* Map business processes and translate them into actionable work for delivery teams
* Create user stories and help refine acceptance criteria to ensure requirements are understood and testable
* Carry out BAU activities as part of ongoing Salesforce-focused business analysis
* Work closely with stakeholders to keep requirements aligned as needs evolve

What you'll bring:
* Strong Salesforce experience, with Salesforce certifications preferred
* Proven business analysis capability across process mapping, user stories and acceptance criteria refinement
* Confidence leading workshops and facilitating discussions with diverse groups
* Clear communication skills to document requirements effectively and drive alignment
* A collaborative, solution-focused approach-comfortable working across client teams and multiple vendors

If this sounds like the kind of Salesforce BA role where your analysis truly makes a difference, we'd love to hear from you. Apply now or send your CV for review.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.