Scheduler

Scheduler

Permanent

Newcastle Under Lyme

£28,500 - £30,000 DOE

40 hours per week - One Saturday per month (9am-2pm) with TOIL

Key Responsibilities

• Handling inbound customer enquiries and resolving issues professionally
• Speaking with customers to understand repair requirements and circumstances
• Scheduling and coordinating engineers' appointments and workloads
• Managing diaries and prioritising urgent cases
• Maintaining accurate records and updating internal systems
• Delivering excellent customer service in a fast-paced environment

Skills and Experience Required

• Previous experience in a scheduling, planning, or coordination role
• Strong communication and customer service skills
• Excellent organisational and time-management abilities
• Ability to remain calm, empathetic, and professional in challenging situations
• Strong administrative and computer skills

What the Company Offers

• Competitive salary of £28,500–£30,000 DOE
• Permanent, stable employment
• Supportive and growing business environment
• Opportunities for career development and progression

For more information regarding the above role forward your CV for consideration!

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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