Scheduler at Omni RMS, Gloucester, Gloucestershire

Scheduler

Location: Gloucester

Permanent, Full Time

Our client, a trusted provider of highways services to the public sector, is seeking an organised and proactive Scheduler to join a busy highways safety team based in Gloucester. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, coordinating workloads and ensuring critical activities are delivered on time. Experience within highways is not essential, as full training will be provided, including industry-specific training and development. 

The Role

As Scheduler, you will play a vital role in supporting a team of Safety Inspectors responsible for monitoring and maintaining the local highway network. Working closely with operational teams, you will coordinate daily inspection routes, schedule public enquiries and ensure key performance targets are consistently achieved. 

This is a varied position where priorities can change quickly, requiring someone who can think on their feet, adapt to changing circumstances and effectively manage multiple tasks at once.

Key Responsibilities

• Schedule daily inspection routes and public enquiries for Safety Inspectors.
• Coordinate workloads to ensure KPI targets and service deadlines are achieved.
• Adjust schedules to accommodate annual leave, sickness absence and operational priorities.
• Maintain and update long-term inspection plans and schedules.
• Monitor route completion and performance against service requirements.
• Provide administrative support to the wider safety team.
• Coordinate vehicle-related communications, including MOTs, servicing and fleet updates.
• Maintain accurate records and spreadsheets using Microsoft Excel.

• Liaise with inspectors and operational teams to ensure smooth day-to-day service delivery. 

About You

We are open to candidates from a wide range of industries. Previous scheduling experience is beneficial but not essential. We are particularly interested in individuals who can demonstrate transferable skills gained in administration, coordination, planning or customer support environments.

We are looking for someone who:

• Has previous administrative or office-based experience.
• Is confident using Microsoft Office, particularly Excel.
• Can prioritise effectively in a demanding and fast-moving environment.
• Is highly organised with excellent attention to detail.
• Has strong communication and interpersonal skills.
• Can build positive working relationships with a variety of personalities and stakeholders.
• Remains calm under pressure and can manage changing priorities.
• Is patient, adaptable and solutions-focused.