scheduling manager

Scheduling Manager

Location: Stratford, London
Salary: Up to £42,000
 

The Opportunity

We are currently recruiting for an experienced Scheduling Manager to join a well-established property services contractor. 

This is a key leadership role based in Stratford, overseeing a team of up to 10 schedulers. The successful candidate will play a vital part in driving performance, improving processes, and ensuring efficient delivery of repairs and maintenance services.

Key Responsibilities

• Lead, manage and develop a team of up to 10 schedulers
• Oversee day-to-day planning and scheduling of responsive repairs
• Step in to support planning activities when required
• Drive team performance against KPIs and service targets
• Manage sickness, absence, and performance issues effectively
• Implement and improve scheduling processes and ways of working
• Act as a strong people manager, fostering a positive and productive team culture
• Work closely with operational teams to ensure service efficiency
• Contribute to continuous improvement and change initiatives

Essential Requirements

• Proven experience in a scheduling/planning environment within property services or social housing
• Strong line management experience (essential)
• Demonstrated ability to manage performance, absence, and team development
• Confident communicator with strong organisational skills
• Ability to work in a fast-paced, target-driven environment
• Hands-on approach with willingness to support planning when needed

Desirable

• Understanding of WIP (Work in Progress) and its impact on service delivery
• Experience driving change and improving operational processes
• Knowledge of workforce management or scheduling systems

What’s on Offer

• Salary up to £42,000
• Opportunity to lead and shape a growing team
• Stable, long-term role within a reputable contractor
• Career progression opportunities