Scheduling & Reactive Repairs Administrator

Reactive Repairs Administrator / Scheduler Required in Bromley (BR1)

Top Jobs Group is delighted to be recruiting on behalf of a thriving and expanding housing maintenance contractor in Bromley. Due to continued growth, they're looking for an experienced Reactive Repairs Administrator / Scheduler to become a key part of their busy operations team.

You must have experience within housing maintenance, repairs scheduling, property maintenance, facilities management or contractor scheduling

If you thrive in a fast-paced environment, love problem-solving, and enjoy being at the heart of a busy operation, this could be the perfect opportunity for you.

Why You'll Love This Role

• Salary paying £30k
• Hybrid working – work from home 1 day a week once fully trained
• Monday to Friday – No weekends!
• Working hours: 7:45am – 4:15pm AND 8:45am – 5:15pm
• Genuine career progression within a growing business
• Supportive, friendly team environment
• Full training provided
• Stable permanent position with long-term prospects
• Company pension after qualifying period

The Role -

• Scheduling reactive and emergency repair appointments
• Allocating work to engineers and subcontractors
• Speaking with tenants, clients and housing officers
• Keeping customers updated throughout the repair journey
• Monitoring jobs to ensure KPIs and service levels are achieved
• Raising purchase orders and processing invoices
• Updating repairs systems accurately
• Checking completed works and compliance documentation
• Solving last-minute scheduling challenges
• Supporting a busy operations team to deliver an exceptional service

We're Looking For Someone Who Has -

• A solid understanding of reactive repairs
• Excellent organisational and multitasking skills
• Strong communication and customer service experience
• Confidence using computer systems and administration software
• The ability to stay calm under pressure and think on their feet
• A positive, proactive attitude and great attention to detail

Apply today or contact Julie at Top Jobs Group on (phone number removed) to secure an interview

Don't miss out – interviews are taking place now!

Top Jobs Group acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Top Jobs Group Ltd is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Top Jobs Group Ltd. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Top Jobs Group would love to get back to every applicant, but it isn't always possible. So, if you haven't heard from us within 2 weeks, please note that your application has not been successful on this occasion.

Top Jobs Group Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical & Industrial Sectors.