School SEN Administrator
Pertemps Education Network
Location: Reading, RG1
Start Date: ASAP
Contract: Full-time
Hours: Monday – Friday, 8:00am – 4:00pm / school hours - This may vary slightly
Salary: Competitive, dependent on experience
About the RoleWe are seeking a highly organised, compassionate and proactive SEN School Administrator to join a specialist school in Reading (RG1) as soon as possible.
This is an excellent opportunity for an experienced school administrator who enjoys working in a supportive environment and is confident dealing with pupils with additional needs, parents/carers, staff and external professionals.
The successful candidate will play an important role in ensuring the smooth and efficient running of the school office, while providing a welcoming and professional service to pupils, families and visitors.
Key Responsibilities
- Provide efficient day-to-day administrative support to the school and wider staff team.
- Act as a professional and welcoming first point of contact for parents, carers, pupils, visitors and external professionals.
- Manage incoming telephone calls, emails and enquiries, ensuring these are dealt with appropriately and efficiently.
- Maintain accurate and up-to-date pupil records and school databases.
- Support with attendance administration, including monitoring attendance, recording absences and following up unexplained absences.
- Maintain confidential SEN and pupil documentation, ensuring records are accurate and appropriately stored.
- Support the administration of EHCPs, annual reviews and meetings where required.
- Liaise with parents/carers regarding appointments, meetings, attendance and general school queries.
- Assist with safeguarding administration, ensuring relevant information is recorded accurately and escalated to the appropriate member of staff.
- Maintain confidentiality and comply with GDPR and school data protection procedures at all times.
- Prepare letters, reports, spreadsheets, meeting documentation and other correspondence.
- Support the organisation of meetings, appointments, reviews and school events.
- Maintain effective electronic and paper filing systems.
- Assist with the processing of invoices, purchase orders and other general financial administration where required.
- Support the school leadership team with administrative tasks and projects.
- Liaise with external agencies and professionals where appropriate.
- Provide general office and administrative support to ensure the school operates effectively on a daily basis.
- Work collaboratively with teaching, pastoral, SEN, safeguarding and leadership teams.
- Undertake any other reasonable administrative duties required to support the smooth running of the school.
- Experienced working within a school, SEN setting, education or similar environment.
- Highly organised with excellent attention to detail.
- Confident managing confidential and sensitive information.
- Compassionate, patient and approachable, particularly when supporting pupils and families with additional needs.
- Confident communicating with a wide range of stakeholders.
- Able to remain calm and professional when dealing with challenging or sensitive situations.
- Comfortable working in a busy environment and managing competing priorities.
- Proactive and able to work independently while contributing positively to a wider team.
- Confident using Microsoft Office, particularly Word and Excel.
- Ideally experienced with school MIS systems such as SIMS, Arbor or Bromcom.
- Ideally familiar with CPOMS or another safeguarding recording system.
- Knowledge of safeguarding, SEN administration and GDPR would be highly advantageous.
- A welcoming and supportive specialist school environment.
- The opportunity to make a genuine difference to pupils with additional needs.
- A collaborative and dedicated staff team.
- A varied administrative role with the opportunity to develop your experience within SEN education.
- Immediate start available.
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