Secretary / Receptionist

Are you organised, friendly and proactive, with great people skills and a can-do attitude?

Do you want a role where no two days are the same?

Have you got the multiple skills that makes you the best candidate?

We are searching for a Secretary / Receptionist to play an important role in the day-to-day running of an established manufacturing business.

This is far more than a traditional reception role. You will enjoy a varied position covering customer service, administration, sales support, marketing and direct support to the directors.

You will have the opportunity to learn, develop and become a key part of the business.

You will often be the first point of contact for customers, whether they visit the showroom, call us or get in touch by email.

You will help customers with their enquiries, prepare quotations, support orders and, as your product knowledge grows, become increasingly confident advising customers on some amazing products.

The Role

Your days will be varied and will include:

-          Welcoming customers and visitors to our showroom.

-          Responding to customer enquiries by phone, email and in person.

-          Providing customer service and sales support.

-          Preparing quotations and helping manage customer orders.

-          Liaising with the production team to help keep orders moving smoothly.

-          Maintaining customer, supplier and business records.

-          Assisting with general administration and the organisation of the office.

-          Supporting the directors with day-to-day administrative tasks.

-          Helping with social media, marketing and promotional content.

-          Taking on new responsibilities as your knowledge and confidence grow.

The ideal candidate

Will be someone who:

-          Is friendly, approachable and confident dealing with customers.

-          Is highly organised and able to manage a varied workload.

-          Has strong communication and customer service skills.

-          Is computer literate and comfortable using email and office software.

-          Has some experience with social media.

-          Is proactive and happy to get stuck in.

-          Can work independently while also being a great team player.

-          Is keen to learn and develop new skills.

Experience in administration, sales and manufacturing would be useful.

This is an exciting opportunity to join an established manufacturing business in a broad and hands-on role.

You will gain knowledge across customer service, sales, administration, marketing and manufacturing, while working closely with the team and directors.

For the right person, this is a role where you can build your skills, take on increasing responsibility and grow alongside the business for years to come.

For more information, please call Jon quoting J10661.

Reflect Recruitment Group is operating as a Recruitment Agency under the Employment Agencies Act 1973