Senior Account Manager

About the role

Harrow Green’s Future Workspaces team helps organisations make smarter decisions about their workplaces, assets and estates.

As organisations respond to estate pressure, hybrid working, changing occupancy patterns, underused assets, cost optimisation demands and increasing expectations around sustainability, many are looking for better visibility, better choices and better outcomes across their workplace environments.

Future Workspaces brings together workplace insight, asset intelligence, occupancy and usage data, refurbishment, remanufacturing, reuse, resale, donation and recycling to help clients optimise space, reduce cost, recover value from assets, improve operational efficiency and support ESG goals.

We are looking for a solution-led sales professional to take this proposition to market and help shape it as it evolves. This is not a transactional sales role, nor is it simply selling a fixed service line. The right person will be able to open senior conversations, understand complex client challenges, identify where Harrow Green can create value, and help turn a developing proposition into a scalable commercial opportunity.

Key responsibilities

• You will identify and win new business across corporate occupiers, landlords, public sector organisations, universities, healthcare, life sciences, professional services and other organisations managing complex workplace estates.
• You will sell consultatively to multiple stakeholders, including Facilities, Workplace, Real Estate, Procurement, Sustainability, Finance, HR and senior leadership teams. The role will involve uncovering client needs around estate optimisation, space utilisation, hybrid working, underused assets, asset visibility, cost reduction, workplace change, carbon reduction, furniture reuse and end-of-life asset decisions.
• You will build a qualified pipeline, lead discovery meetings, create tailored proposals, coordinate with internal workplace, operational and sustainability specialists, and progress opportunities from first conversation through to close.
• You will also help shape opportunities as they emerge, working with clients and colleagues to identify new use cases, commercial models and areas of value within the Future Workspaces proposition. As the offer develops, you will play an important role in feeding market insight back into the business and helping refine how Harrow Green positions, packages and delivers the service.
• You will work closely with Harrow Green’s wider relocation, project management, storage, IT move and sustainability teams to identify cross-sell opportunities from the existing client base. Harrow Green already positions itself as an end-to-end commercial relocation and workplace partner, with national reach and specialist services across office, laboratory, heritage, IT, storage and workplace consultancy.

What we are looking for

• The successful candidate will be a proven B2B solution salesperson with experience selling a service, consultancy, technology-enabled solution or complex operational proposition.
• They do not need to come from the removals, furniture or workplace industry, but they must be able to understand client problems quickly and translate them into clear commercial, operational and sustainability outcomes.
• They will be confident selling into senior stakeholders, comfortable with longer and more consultative sales cycles, and able to create demand for a proposition that may be new to some clients. They should be commercially sharp, credible, resilient and capable of building trust with both clients and internal delivery teams.
• This person will also need to be comfortable working with an evolving offer. Future Workspaces is a developing proposition with significant potential, and the successful candidate will help shape how opportunities are identified, framed and converted. They will be able to sell what exists today while also spotting where the proposition can go next.

Ideal experience

Experience in any of the following would be valuable: workplace, facilities management, real estate, sustainability, SaaS or data-led platforms, consultancy, professional services, managed services, circular economy, furniture, design and build, relocation, logistics or business transformation.

More important than sector background is the ability to sell solutions that combine people, data, assets, operations and measurable business value.

Success in this role looks like

Success will be measured by new revenue, qualified pipeline growth, conversion rate, strategic account development, cross-selling into Harrow Green clients, and the ability to position Future Workspaces as a credible, differentiated solution for organisations seeking to optimise estates, improve asset visibility, reduce cost, support workplace change, recover value from assets, reduce waste and meet sustainability goals.

The successful person will help Harrow Green open more senior, commercially focused conversations around workplace and estate challenges, while positioning sustainability as part of a wider value story that includes operational efficiency, cost optimisation, risk reduction, asset recovery and long-term workplace resilience.