Senior Client Service Advisor in Cheltenham, Gloucestershire

Senior Client Service Advisor – Insurance

Our client is a successful and growing insurance business with a fantastic reputation for delivering exceptional customer service. They pride themselves on their friendly, supportive and sociable working environment, where colleagues work together towards shared goals and quarterly team targets.

Due to continued growth, they are now seeking an enthusiastic Senior Client Service Advisor to join their team. This is a superb opportunity for someone with experience in either commercial or personal lines insurance who is keen to develop their skills and progress their career within a commercial insurance team.

The successful candidate will handle telephone calls, provide advice and support on insurance policies, resolve customer queries and maintain accurate records, all while delivering an outstanding level of service.

They are looking for someone with a professional telephone manner, excellent communication skills and a keen eye for detail. You'll need to be proactive, eager to learn and motivated to progress, with the potential opportunity to develop into a field sales role in the future.

What's on offer?

• Salary circa £30,000 per annum
• Excellent bonus potential (up to £6K per annum) based on retention and new business
• Hybrid working, with 3 days per week in the office
• A friendly, supportive and sociable team
• Excellent opportunities for career development and progression

This is a fantastic opportunity for an insurance professional looking to take the next step in their career with a business that values teamwork, personal development and delivering excellent customer outcomes.

Interested in finding out more? Get in touch for a confidential, informal chat!

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.