Senior Commercial Claims Handler

Looking for a fresh challenge where your experience will be valued and your career can genuinely progress?

We're delighted to be partnering with a growing insurance broker that forms part of one of the UK's leading insurance groups, to recruit a Senior Commercial Claims Handler for their Winchester office.

This is a fantastic opportunity to join a business that's investing heavily in its claims function and has ambitious plans for growth. If you're an experienced Commercial Claims professional who enjoys building relationships, taking ownership of claims, and delivering outstanding client service, this could be the perfect next move.

You'll become an integral part of a thriving and supportive brokerage, managing a varied portfolio of Commercial Property and Liability claims for clients across the UK.

This is a role where you'll have genuine autonomy, working closely with clients, insurers and wholesale broker partners to ensure claims are handled efficiently and professionally from notification through to settlement.

You'll also have the opportunity to attend client meetings and visits, giving you greater exposure to clients and allowing you to become a trusted adviser throughout the claims process.

As Senior Commercial Claims Handler, you'll be responsible for:

• Managing a portfolio of Commercial Property and Liability claims from cradle to grave.
• Proactively managing your own diary of open claims, ensuring prompt progression and reducing claim lifecycles.
• Delivering an exceptional claims experience for clients while keeping them fully informed throughout the process.
• Developing strong working relationships with insurers, loss adjusters and wholesale broker partners.
• Supporting clients during what can often be challenging situations with professionalism and empathy.
• Attending client meetings and site visits where appropriate.
• Assisting the wider team with additional claims-related activities as required.

To be considered, you'll need:

• A minimum of three years' Commercial Claims handling experience.
• Strong knowledge of Commercial Property and Casualty/Liability claims.
• Previous experience working within an insurance broking claims role.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage a busy and varied workload.
• A proactive, client-focused approach and a genuine passion for delivering outstanding service.

• Salary of £42,000 - £55,000, depending on experience.
• 21 days annual leave, plus Bank Holidays.
• Company pension.
• Death in Service benefit.
• Monday to Friday, 9.00am to 5.00pm.
• A business that believes in giving people the autonomy to "get the job done" rather than watching the clock.
• Genuine opportunities for career progression within a growing broker backed by one of the UK's leading insurance groups.

Opportunities like this don't come along every day. You'll be joining a business that's growing, investing in its people and committed to developing its claims proposition. Whether your ambition is to deepen your technical expertise or progress into a leadership role in the future, you'll be joining at an exciting stage of the company's journey.

If you're ready to take the next step in your Commercial Claims career, we'd love to hear from you.

For a confidential discussion, or to find out more, contact Kieran at CKB Recruitment today.