Senior Director - Operations

Senior Director, Operations – Italy

Role Summary

As Senior Director, Data Center Operations - Italy, you will lead our clients Italian data centre portfolio, ensuring safe, reliable and client-focused operations across mission-critical campuses.

Reporting to the Vice President, Operations - EMEA, you will provide strategic leadership to Italy Operations teams, driving operational excellence, high-performing teams and industry-leading uptime across one of Europe's fastest-growing digital infrastructure platforms.

Key Responsibilities

• Lead operational performance across our clients Italian data centre portfolio, ensuring safety, reliability, efficiency and compliance.
• Develop high-performing Operations teams, creating a culture of accountability, collaboration and continuous improvement.
• Drive consistent operational processes, governance, maintenance standards and proactive risk management.
• Champion a zero-downtime culture through preventive maintenance, incident management and operational resilience.
• Act as the senior operational escalation point during major incidents and business continuity events.
• Build trusted relationships with hyperscale and enterprise clients, ensuring responsive, high-quality service delivery.
• Partner with Engineering, Delivery and Client Services to ensure smooth commissioning and operational readiness of new capacity.
• Lead KPI reviews, vendor performance, budgets, compliance and continuous improvement across Italy Operations.

What You’ll Bring

• Significant leadership experience managing mission-critical operations, ideally within data centres or critical facilities.
• Proven success leading multi-site operational teams and developing senior leaders.
• Strong knowledge of critical infrastructure operations, maintenance, uptime assurance and incident management.
• Experience managing operational risk, governance, compliance and continuous improvement programmes.
• Strong client and stakeholder management skills, with the ability to build trusted senior relationships.
• Commercial awareness, including experience managing OPEX, vendor performance and service quality.
• Degree in Engineering, Business or a related discipline, or equivalent demonstrable experience.
• Fluent English language skills; professional proficiency in Italian is strongly preferred.

Cosa offriamo / What we Offer

• Fascia Retributiva (RAL): 120,000 € - 150,000 premio di risultato.
• Contratto CCNL Commercio (Terziario, Distribuzione e Servizi).
• Buoni pasto e piano welfare aziendale.
• Assistenza sanitaria e accesso al fondo pensione complementare, secondo quanto previsto dal CCNL
• Contribuirai allo sviluppo e alla gestione di infrastrutture digitali mission-critical, operando in alcuni degli ambienti data centre più avanzati d'Europa.
• Cresci con , guidando team di alto livello e contribuendo all'espansione di una piattaforma europea in forte crescita.

La fascia retributiva indicata rappresenta il range previsto per il ruolo. La retribuzione sarà determinata in modo equo e trasparente all'interno di tale fascia, sulla base dell'esperienza professionale, delle competenze e delle qualifiche del candidato.

About OUR CLIENT

Our client is a proven, trusted partner for the world’s most innovative companies, designing, developing and operating sustainable global digital infrastructure. Backed by an unmatched record of reliable delivery and development expertise, they brings speed, scale, certainty and responsibility to the demands of a rapidly evolving digital infrastructure landscape.