Senior Infrastructure Engineer/Monitoring SME

We are looking for an experienced Monitoring & Infrastructure Engineer with strong Microsoft SCOM expertise, solid Windows Server (Wintel) skills, and hands-on experience in hybrid on‑premise and Azure environments.
The role focusses on supporting and enhancing enterprise monitoring and observability platforms, while also providing 3rd line infrastructure support across Windows, VMware, and Azure-based systems. The engineer will support BAU operations and project delivery within a large-scale enterprise environment.
Key Responsibilities

• Operate and improve monitoring platforms including SCOM, Azure Monitor, PRTG, and VMware Aria Operations
• Develop and tune alerts, dashboards, and service views to improve proactive monitoring and reduce noise.
• Build and maintain SCOM Management Packs and monitoring configurations
• Automate monitoring and health checks using PowerShell
• Provide 3rd line support for Windows Server and VMware environments
• Support Azure hybrid services, including Azure Monitor, Log Analytics, and Azure Arc
• Work with infrastructure, cloud, application, and security teams on service onboarding, incidents, and RCA
• Integrate monitoring tools with ITSM platforms (e.g. ServiceNow)

Essential Skills

• Strong Windows Server administration and troubleshooting experience
• Hands-on experience with SCOM and enterprise monitoring tools
• Experience in hybrid cloud (on‑prem + Azure) environments
• PowerShell scripting for automation
• Knowledge of VMware, monitoring concepts, and ITIL processes
• Strong analytical and problem-solving skills

Desirable

• SCOM Management Pack authoring/tuning
• DevOps / CI/CD exposure
• SIEM or security-monitoring integrations
• Linux (RHEL) experience
• Enterprise-scale infrastructure background

This position will cover a duration of up to 6 months. There is a hybrid working policy and will require you to work 3 days per week on-site. This position is also subject to SC level security clearance. While this is an advantage, it is not an essential requirement to apply for the position.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)