Senior Operations Manager QSR

Senior Operations Manager (QSR)
£60,000 – £65,000 + Car Allowance
Midlands / Travel to other sites

Help Build One of the UK's Most Exciting Emerging QSR Brands
Some operational roles are about maintaining standards - This isn't one of them.

* Must have experience in * 

• Quick Service Restaurants (QSR)
• Fast Food
• Food Delivery
• Branded Restaurant Groups
• High-Volume Casual Dining
• Multi-Site Hospitality Operations
• Foodservice & Grab-and-Go Concepts

Ballantine Recruitment has been exclusively appointed to identify a Senior Operations Manager for a fast-growing, founder-led QSR business that is already making a significant impact within the UK market.

Following an exceptional launch, opening sales are already exceeding expectations by more than 50%, with ambitious expansion plans firmly underway.

This is a rare opportunity to join a business at exactly the right stage of its journey, working directly alongside the founders to help build the operational platform for future growth.

If you're looking for a role where you can genuinely influence the direction of a business, this could be exactly what you've been waiting for.

The Opportunity

As Senior Operations Manager, you'll become a key member of the leadership team, working directly alongside the founders to support the continued growth and operational success of the business.

This is a highly visible role with genuine influence, responsibility and long-term progression.

You'll play a pivotal role in driving operational excellence, developing scalable systems, supporting future expansion and helping shape the next chapter of the business.

Key Responsibilities

• Lead operational performance across multiple locations.
• Drive consistency in customer service, food quality and operational standards.
• Support, coach and develop Store Managers and operational teams.
• Take ownership of operational KPIs and site performance.
• Manage P&L performance and identify opportunities to improve profitability.
• Implement operational systems, processes and best practice.
• Ensure compliance across food safety, hygiene and company standards.
• Support future site openings and expansion projects.
• Work closely with the founders on operational strategy and long-term growth.

Who We're Looking For

We're looking to speak with ambitious operational leaders who have built their careers within structured, high-volume hospitality, QSR, foodservice or multi-site restaurant environments.

You'll bring:

*Proven multi-site operational leadership experience.
*Strong commercial awareness with P&L responsibility.
*Experience leading high-performing operational teams.
*Excellent coaching and people development skills.
*Strong operational discipline and attention to detail.
*The ability to thrive within a fast-paced, growing business.
*A hands-on leadership style with the ambition to build something exceptional.

Why Join This Business?

This isn't simply another Operations Manager role.

It's an opportunity to join an ambitious business at a pivotal stage of its growth journey.

You'll benefit from:

*Working directly alongside the founders.
*Genuine influence over the future direction of the business.
*A fast-growing organisation with ambitious expansion plans.
*The opportunity to build scalable systems and operational excellence.
*Long-term leadership progression.
*A business already outperforming expectations.

Package

*£60,000 – £65,000 Basic Salary + Car Allowance
*Leadership Development Opportunity
*Long-Term Career Progression
*Midlands

About Ballantine Recruitment

Ballantine Recruitment is a specialist search and talent partner supporting ambitious businesses across the Food & Drink, Hospitality, Manufacturing, Engineering and Commercial sectors throughout the UK.

We specialise in identifying and securing exceptional operational, leadership and executive talent through targeted search, market expertise and an extensive professional network.

Apply

If you're an experienced operational leader looking to become part of an ambitious growth story, we'd love to hear from you.

For a confidential discussion regarding this opportunity, please contact:

Ballantine Recruitment