Senior Property Manager

Pear Recruitment – Senior Property Manager
Location – Hertford
Salary - Basic £35,000 – £40,000
Hours - Mon – Fri 9am – 5.30pm
Minimum 2 Years Experience
Full Licence & Car required

Our client, based in Hertford, is a well-established and highly regarded estate and letting agency with an excellent reputation for delivering outstanding service across the local property market. They offer a comprehensive range of residential property services, including lettings, property management, sales, landlord support and tenant services.

Known for their professional, customer-focused approach, they have built long-lasting relationships with landlords, tenants and homeowners by providing expert advice, proactive communication and exceptional levels of service. Their experienced team is committed to ensuring properties are managed efficiently while delivering a seamless experience for both landlords and tenants.

An exciting opportunity has arisen for a Senior Property Manager to join this successful and growing team. This role is ideal for a proactive and organised property professional with a strong understanding of residential property management, excellent communication skills and a passion for delivering outstanding customer service.

You will be responsible for managing a portfolio of 250 residential properties, building strong relationships with landlords and tenants, coordinating maintenance, ensuring compliance with current legislation and providing a first-class property management service from start to finish.

Job description:

• Manage a portfolio of 250 properties
• Managing the re-letting process for vacant properties to minimise void periods.
• Coordinating inventories and check-ins for new tenancies.
• Overseeing check-outs, deposit returns and negotiating dilapidation claims.
• Handling tenancy deposit disputes in line with current legislation.
• Reconciling rental payments and ensuring accurate client account records.
• Arranging statutory compliance requirements, including Gas Safety Certificates, Electrical Safety Inspections and EPCs.
• Scheduling and coordinating contractor visits for maintenance and compliance works.
• Preparing and processing tenancy renewals and extensions.
• Conducting routine property inspections and producing detailed reports.
• Monitoring rent arrears and liaising with tenants to secure outstanding payments.
• Managing maintenance requests from initial report through to completion.
• Liaising with landlords, tenants and contractors to provide a high standard of customer service.
• Following up outstanding maintenance works to ensure timely completion and tenant satisfaction.

Skills

• 2 years’ Experience
• Very good attention to detail
• Excellent communication skills
• A desire to provide a good level of client service
• An ability to calmly apply initiative and common sense in prioritising and managing a busy workload
• You will need to have a full UK driving licence and Car

If you are interested in this Senior Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.

*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.  

Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.