Senior / Quality Assurance

Senior / Quality Assurance

Location: Norfolk
Salary: Competitive + Benefits

Working: Mon to Fri – 37.5 hours per week

Location: NR28

Senior Quality Assurance | FMCG Manufacturing | Quality Systems | Continuous Improvement

Are you an experienced Quality professional looking to take the next step in your career?

We're working with a well-established manufacturing business that is committed to delivering world-class quality standards and driving a true culture of continuous improvement. Due to continued growth, they are looking to recruit a Senior Quality Assurance (SQA) professional to support the Quality Manager and play a key role in developing quality systems, reducing non-conformances and driving a zero-defects culture.

This is an excellent opportunity for someone with experience in a fast-paced manufacturing or FMCG environment who enjoys investigating problems, improving processes and making a genuine impact across the business.

The Role

Working closely with the Quality Manager, you will support the quality function across manufacturing operations, ensuring compliance with customer, legislative and industry standards whilst helping to deliver continuous improvement initiatives.

Your responsibilities will include:

• Supporting the site's Quality and Safety culture through proactive quality initiatives.
• Setting up and monitoring Statistical Process Control (SPC) on key products.
• Investigating internal and external non-conformances using Root Cause Analysis, 5 Whys and structured problem-solving techniques.
• Managing and implementing Corrective and Preventative Actions (CAPA).
• Conducting internal audits and supporting external audits including BRCGS, ISO 9001, ISO 14001 and ISO 45001.
• Developing and maintaining quality documentation, SOPs, work instructions and quality procedures.
• Managing calibration systems and quality reference samples.
• Producing Certificates of Conformity, Declarations of Conformity and customer quality documentation.
• Carrying out product performance testing and measurement analysis.
• Producing quality reports and KPI analysis.
• Coaching and supporting colleagues on quality systems, procedures and best practice.
• Contributing to the company's World Class Manufacturing journey and continuous improvement strategy.

About You

We're looking for someone who enjoys solving problems, improving systems and working collaboratively across production and quality teams.

Ideally you'll have:

• Previous experience within a Quality Assurance role in a manufacturing environment (FMCG experience highly desirable).
• Experience of BRCGS and/or ISO 9001 quality management systems.
• Internal Auditor qualification or previous internal auditing experience.
• Strong knowledge of SPC, process capability and Root Cause Analysis techniques.
• Experience managing customer complaints and CAPA processes.
• Understanding of HACCP and product safety principles.
• Excellent analytical and problem-solving skills.
• Strong communication skills with the confidence to influence stakeholders across the business.
• Good IT skills, including Microsoft Office and data analysis.
• GCSE Maths and English (or equivalent).

Desirable experience includes:

• Six Sigma Green Belt.
• IOSH qualification.
• Laboratory testing experience.
• ISO 14001 and ISO 45001 knowledge.

What's in it for you?

Join a business committed to World Class Manufacturing.

Opportunity to make a real impact on quality performance and continuous improvement.

Career progression towards Quality or QHSE Management.

Supportive leadership team with ongoing professional development.

Competitive salary and benefits package.

If you're an experienced Quality professional looking for a role where you can influence standards, improve processes and develop your career, we'd love to hear from you.

Apply today or contact Cooper Lomaz for a confidential discussion.