Senior Sales Associate

Senior Sales Associate

Richmond, London

Up to £31,000 + Competitive Commission + Uniform Allowance

Our client is a beautifully curated, founder-led premium fashion boutique located in the heart of Richmond. Renowned for delivering a truly personalised shopping experience, the boutique offers an exceptional edit of contemporary luxury brands and has built a loyal clientele through styling expertise, genuine relationships and outstanding service.

This is an exciting opportunity for a passionate sales professional looking to join a growing independent business where personality, initiative and client relationships are at the heart of everything they do.

The Role

As Senior Sales Associate, you will play a key role in driving the success of the boutique by delivering exceptional customer experiences and building a loyal client base.

You will be responsible for:

• Delivering an elevated and personalised styling experience.

• Building long-term client relationships and driving repeat business.

• Maximising every sales opportunity through expert styling and product knowledge.

• Supporting the day-to-day running of the boutique.

• Taking ownership of the boutique in the absence of management.

• Maintaining impeccable visual merchandising standards.

• Supporting client events and contributing ideas across social media and local marketing initiatives.

• Leading by example with a hands-on and energetic approach.

The Candidate

We're looking for someone who genuinely loves premium fashion retail and thrives on creating memorable customer experiences.

You'll bring:

• Experience within premium or luxury fashion retail.

• A proven track record of delivering exceptional customer service and clienteling.

• A passion for styling and building complete wardrobes.

• A commercial mindset with the confidence to maximise every sales opportunity.

• High levels of energy, enthusiasm and professionalism.

• Confidence working independently and taking ownership when required.

• Strong communication skills and a naturally engaging personality.

• Experience or interest in social media and digital engagement would be highly desirable.

What's on Offer

• Salary up to £31,000

• Competitive commission structure (OTE up to £6,000 per annum)

• £1,200 annual uniform allowance

• No late-night trading

• Career progression within a growing founder-led business

• Supportive and collaborative team environment

• The opportunity to genuinely influence the success of an independent premium retailer

If you're passionate about styling, love building lasting client relationships and want to be part of a boutique where your contribution truly makes a difference, we'd love to hear from you.

BH36297