Senior Services Coordinator in Forfar, Angus

Your new company

A large public sector organisation is seeking an experienced SeniorServices Coordinator to take on a key leadership position within a busy operational team on an initial 6-month contract, with the possibility for extension. This is a senior role with responsibility for managing staff,overseeing service delivery and ensuring operational activities are deliveredeffectively and in line with relevant legislation, policies and organisationalstandards. You will work closely with internal teams, externalorganisations, businesses and members of the public.

Your new role

As Senior Services Coordinator, you will provide day-to-day leadership across several areas of service delivery. You will lead and support ateam, manage operational priorities and provide guidance on complex servicematters, while maintaining high standards of performance, compliance andcustomer service. The role will involve providing leadership and line management to staff, setting priorities, allocating workloads and supporting effective performance across the team. You will oversee day-to-day service delivery, providing guidance and making informed decisions on more complex operational matters, while ensuring services are delivered effectively and in line with relevant legislation, organisational procedures and regulatory requirements. You will also monitor performance, coordinate resources and contribute to reporting, planning and continuous service improvement. A key part of the role will be building strong relationships with stakeholders, chairing meetings, delivering briefings and supporting senior management with wider organisational priorities.


What you'll need to succeed

You will have previous experience of managing or supervising staff, with strong leadership and confident decision-making skills. Ideally, you will have worked within a complex, regulated operational or service delivery environment and be comfortable managing competing priorities. Strong organisational skills are essential, with the ability to effectively manage your own workload while coordinating the priorities of others. You will also be an excellent communicator, with strong stakeholder management and relationship-building skills, alongside experience in report writing and delivering presentations. Good Microsoft Office skills are required, while a relevant HND-level qualification or equivalent professional experience would be advantageous.

What you'll get in return

This role offers a competitive salary alongside the security of a long-term contract within a large public sector organisation. Based in Forfar, the position supports hybrid working, offering flexibility while still allowing you to work closely with a supportive and collaborative team. This is an excellent opportunity to take on a senior people-management role, develop your leadership experience and make a meaningful contribution to the delivery and ongoing improvement of key services. This role will be engaged on a temporary basis via Hays and you will be paid weekly and supported by your Hays consultant.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Julie at Hays on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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