Senior Technical Support Engineer

Are you a Technical Support or Field Service Engineer with a passion for solving complex technical challenges?

We're working with a global leader in laboratory water purification and environmental technologies to recruit a Senior Technical Support Engineer. This is a fantastic opportunity to join an innovative organisation where you'll provide expert technical support to customers and partners across the UK and internationally. This is a varied role that combines advanced troubleshooting, customer support, product installation, validation and technical training, with national & international travel ~10-20% of the time.

What you'll be doing:

• Providing advanced technical support for sophisticated laboratory water purification systems.
• Diagnosing and resolving complex mechanical, electronic and control system issues.
• Supporting installations, commissioning and system validation.
• Delivering technical training to customers and global partners.
• Contributing to product testing, documentation and continuous improvement initiatives.
• Visiting customer sites across the UK and internationally (travel may include trips of up to 10 days).

We're keen to speak with candidates who have:

• A degree or other higher education qualification in Mechanical Engineer, Chemical Engineer, Electronic Engineering or similar

• Experience repairing, servicing &/or supporting complex electro-mechanical or laboratory instrumentation.
• A background in water purification, water treatment, laboratory equipment or similar technical systems.
• Strong fault-finding skills using diagnostic tools such as multi-meters.
• Excellent customer-facing and communication skills.
• The flexibility to travel internationally.

If you're looking for a technically challenging role with international exposure and the opportunity to work on cutting-edge technologies, then apply now!

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