Service Administrator in Exeter, Devon

Service Administrator

Location: Exeter
Salary: £26,000 - £30,000 DOE
Job Type: Full-Time, Permanent

The Opportunity

Are you an organised and customer-focused professional looking for a varied office-based role?

We are recruiting for a Service Administrator to join a busy and growing Exeter-based business. Acting as the link between customers, engineers and internal teams, you'll play a key role in ensuring service requests are managed efficiently, and customers receive a first-class experience.

This is an excellent opportunity for someone who enjoys building relationships, solving problems and keeping operations running smoothly.

What You'll Be Doing

• Acting as the first point of contact for customer enquiries
• Coordinating service appointments and engineer schedules
• Managing service requests from initial enquiry through to completion
• Liaising with customers to provide updates and resolve queries
• Processing job information and maintaining accurate records
• Preparing service paperwork and documentation
• Working closely with colleagues across different departments
• Supporting the delivery of excellent customer service at all times

What We're Looking For

• Previous experience within administration, customer service or coordination
• Excellent communication and relationship-building skills
• Strong organisational abilities and attention to detail
• Ability to prioritise and manage a busy workload
• A positive, proactive approach to work
• Confident using Microsoft Office and internal systems
• Experience within a service, facilities, maintenance or scheduling environment would be beneficial but is not essential

What's On Offer

• £26,000 - £30,000 DOE
• On-site parking
• Friendly and supportive team
• Stable, full-time permanent position
• Career development opportunities
• Varied and rewarding role
• Growing and successful business
• Immediate start available

About the Company

Our client is a well-established business with a strong reputation for delivering exceptional service to its customers. Due to continued growth, they are looking to strengthen their support team with the addition of a Service Administrator who can help ensure the smooth running of their day-to-day operations.

Apply Today

To discuss this opportunity prior to application, please call Georgia or Georgie on (phone number removed).

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