Service Administrator - Southampton
Kemp Recruitment Ltd
Location: Southampton
Salary: £28,000
Hours: Monday – Friday, 8:30am – 5:00pm
We are looking for an experienced Service Administrator to join the team. This is a great opportunity for someone with a background in service administration, maintenance or parts who is confident dealing with customers and working across different departments.
Key Responsibilities
- Dealing with customers by phone and email
- Booking and coordinating service work
- Liaising with engineers and internal departments
- Arranging parts required for service jobs
- Providing customers with updates and handling queries
- Updating internal systems and spreadsheets
- Raising and processing invoices
- Assisting with quotes and orders
- Identifying opportunities to upsell additional services or parts
- Ensuring all service administration is completed accurately and on time
- Full training and ongoing development
- Genuine opportunities for career progression
- Salary of £28,000
- Monday – Friday working hours
You will also have:
- Excellent customer service and communication skills
- Good knowledge of Microsoft Excel and Word
- Experience with invoicing
- Experience using Kerridge would be beneficial
- Strong attention to detail and organisational skills
- A confident and professional approach
- The ability to work effectively across different departments
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