Service Advisor

Service Advisor

Location: Swindon
Salary: Up to £29,000 Basic DOE | OTE £34,000
Hours: Full-Time, Permanent

Looking for a Service Advisor role where customer service comes first and your career can continue to grow?

This is a fantastic opportunity for an experienced Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a highly respected, dealership. If you enjoy building relationships with customers, thrive in a busy environment and take pride in delivering first-class service, this could be the perfect next step in your career.
You'll become part of a professional and supportive aftersales team that believes in investing in its people. With excellent benefits, ongoing manufacturer training and genuine opportunities to progress, this is more than just another Service Advisor role.
 
What's In It For You?
·25 Days Holiday plus Bank Holidays
·Private Medical Insurance
·Manufacturer Training & Development
·Employee Assistance Programme
·Staff Discounts on Servicing, Parts & Accessories
·Staff Referral Scheme
·High Street & Gym Discounts
·Enhanced Family Leave
·Onsite Parking
 
The Role
As a Service Advisor, you'll be the first point of contact for customers visiting the service department, ensuring every customer receives an exceptional experience from arrival through to vehicle collection.

Your responsibilities will include:
·Welcoming customers and discussing their servicing and repair requirements
·Booking vehicles into the workshop and managing the diary efficiently
·Keeping customers updated throughout the repair process
·Preparing accurate repair orders and service documentation
·Liaising closely with the workshop to ensure work is completed on time
·Explaining completed work and associated costs clearly and professionally
·Upselling additional products and services where appropriate
·Delivering an outstanding level of customer care at every stage of the journey
 
About You
You'll ideally have:
·Previous experience as a Service Advisor, Automotive Service Advisor or Aftersales Advisor
·Excellent customer service and communication skills
·The ability to work efficiently in a fast-paced dealership environment
·Strong organisational and administrative skills
·A positive, professional and team-focused attitude
·Good IT skills and attention to detail
·Full UK Driving Licence preferred
 
Apply Today
If you're looking for a role where you'll be valued, supported and given the opportunity to develop your career, we'd love to hear from you.
For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54329.