Service Advisor

SERVICE ADVISOR
Location: Abingdon
Salary: £33,000 OTE
Job Type: Full-Time, Permanent

Looking for a Service Advisor role where you can build your career with a respected automotive group?
This is a great opportunity for an experienced Service Advisor / Aftersales Advisor / Vehicle Service Advisor to join a professional dealership environment. You'll be the key link between customers and the workshop, making sure every vehicle visit runs smoothly while delivering an excellent customer experience.
 
WHAT'S IN IT FOR YOU?
·Competitive bonus scheme
·30 Days Holiday Including Bank Holidays
·Additional day off for your birthday
·Career progression and development opportunities
·Brand-accredited training and support
·Pension scheme with employer contributions
·Life assurance at 3x basic salary
·Employee Assistance Programme with 24/7 support
·Cycle to Work scheme
·Eyecare vouchers
·Staff discounts
·Long-service and loyalty awards
 
THE ROLE
As a Service Advisor, you'll be responsible for:
·Arranging service, maintenance and repair bookings
·Acting as the main point of contact between customers and the workshop
·Keeping customers updated on the progress of their vehicle
·Explaining additional work and associated costs clearly
·Liaising with Technicians, Workshop Control and the Parts Department
·Ensuring work is scheduled efficiently
·Maintaining accurate records and documentation
·Supporting invoicing, administration and wider aftersales processes
·Delivering an excellent level of customer service throughout the vehicle journey
 
ABOUT YOU
We're looking for someone with:
·Previous experience as a Service Advisor / Aftersales Advisor within the automotive industry
·Strong customer service and communication skills
·Excellent organisation and time-management ability
·A proactive and professional approach
·The ability to work effectively as part of a team
·Good administrative skills and attention to detail
·Full UK Driving Licence
 
APPLY TODAY
If you're an experienced Service Advisor looking for a role with strong benefits, ongoing development and genuine career progression, we'd love to hear from you.

For more information or to apply, please contact Kieran at Auto Skills UK quoting Job Reference 54609