Service Advisor in Erdington
Posted by Holt Recruitment Ltd
£30,000 – £34,000 a year
Erdington · Permanent
Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Erdington
The Service Advisor role comes with a competitive salary of up to £34,000 OTE with an excellent benefits package.
Company Benefits Scheme,
- Company Pension,
- Performance Bonus
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor – Erdington - £30,000 + Bonus – Main Dealership
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