Service Advisor
Octane Recruitment
We are recruiting for a Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy dealership in Orpington. Previous automotive Service Advisor experience is desirable but not essential; applicants with strong customer-facing experience, excellent communication skills and the ability to work to targets will also be considered. A Full UK Driving Licence and the right to work in the UK are required.
Job Details:
Location: Orpington
Salary: £35,000 basic + bonus, OTE £40,000
Joining Bonus: £1,000 in month one + £1,000 after 12 months
Hours: Monday to Friday, 8:00am–6:00pm, plus 1 in 5 Saturdays, 8:00am–12:30pm
Reference: 31246
Service Advisor Company Benefits
- £2,000 total joining and retention bonus
- 25 days' holiday, increasing with service, plus bank holidays
- Potential flexibility around weekday working hours for the right candidate
- Ongoing training and development
- Genuine career progression opportunities
- Company pension scheme
- Enhanced maternity and paternity benefits
- Colleague vehicle purchase scheme
- Preferential vehicle servicing rates
- Share Incentive Scheme
- Online rewards platform with retailer discounts and cashback
- Act as the main link between customers and the workshop
- Manage customer expectations throughout servicing and repair work
- Keep customers updated on vehicle progress and completion times
- Build strong relationships and deliver excellent customer service
- Explain and recommend relevant additional products and services
- Follow up with customers after work is completed
- Work efficiently to achieve customer service and commercial targets
- Strong customer service and customer-facing experience
- Previous Service Advisor or automotive Aftersales experience is desirable but not essential
- Excellent communication and relationship-building skills
- Ability to work effectively in a fast-paced environment
- Confidence working towards targets and deadlines
- Strong organisational skills
- Full UK Driving Licence
- Right to work in the UK
All applications will be treated in the strictest confidence.
Consultant: Robert Samuels
Octane Recruitment
RSOJ
Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Service Advisor role isn't quite right, we also recruit for similar positions including Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor, Service Receptionist, Aftersales Executive, Customer Service Advisor, Workshop Controller and Service Team Leader roles across the UK.
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