Service Advisor
Pembrook Resourcing
Service Advisor – Exeter
£30,000 Basic Salary | £38,000 OTE | Monday to Friday | No Weekends
We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working, alongside a competitive salary package and genuine career progression. Similar Service Advisor opportunities in Exeter are offering salaries in the £30,000–£38,000 range with customer-facing, workshop liaison, and upselling responsibilities.
The Role
As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection.
Key Responsibilities
- Booking vehicles in for servicing, maintenance, and repair work
- Keeping customers informed throughout the repair process
- Providing estimates and obtaining approval for additional work
- Liaising closely with technicians and workshop control
- Managing job cards, invoices, and service documentation
- Promoting additional products and services where appropriate
- Delivering exceptional levels of customer service and satisfaction
About You
- Previous experience as a Service Advisor within the motor trade
- Strong communication and customer service skills
- Organised and able to work effectively in a fast-paced environment
- Confident using dealership management systems
- Full UK driving licence preferred
- Positive and professional attitude
What's on Offer
- £30,000 basic salary
- £38,000 OTE
- Monday to Friday working hours
- No weekends
- Ongoing manufacturer and industry training
- Career progression opportunities
- Supportive and friendly team environment
Application opens at the source listing. Free for jobseekers.