Service Advisor

Perfect Placement

We are recruiting on behalf of our client for the position of Service Advisor at a respected main dealership in Leicester, Leicestershire. This is an excellent opportunity for an experienced automotive professional to join a reputable dealership offering competitive remuneration, ongoing training, and clear long-term career development.

Benefits: 
  • Basic salary of £29,500 with uncapped OTE exceeding £38,000
  • Performance-related bonus scheme
  • 24 days annual leave plus bank holidays
  • Workplace pension scheme
  • Life assurance
  • Employee Assistance Programme
  • Staff discounts on vehicles, servicing, parts, and accessories
  • Manufacturer training programmes and ongoing development
  • Career progression opportunities within the dealership
  • Recognition and long service awards
  • Cycle to Work scheme
  • Supportive and professional working environment
Duties of a Service Advisor:
  • Welcome customers and effectively identify their servicing and repair needs
  • Book vehicles into the workshop and manage the customer journey from initial contact through to vehicle collection
  • Keep customers updated throughout the repair process
  • Explain required work, prepare quotations, and obtain customer authorisation
  • Liaise closely with Workshop Controllers and Vehicle Technicians to ensure smooth workflow
  • Process service documentation accurately and maintain comprehensive records
  • Promote additional products and services where appropriate
  • Deliver exceptional customer service at all times, ensuring a positive experience for customers
Requirements of a Service Advisor:
  • Previous main dealer Service Advisor experience is essential
  • Strong customer service and communication skills
  • Excellent organisational skills and ability to manage a busy workload
  • Positive, proactive, and professional attitude
  • Confident in using dealership computer systems and administrative processes
  • Full UK Driving Licence
This Service Advisor role represents a rewarding career opportunity for an experienced automotive professional seeking to further develop their career within a well-established dealership environment in Leicester, Leicestershire.

Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Leicester and Leicestershire, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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