Service Advisor in Liverpool, Merseyside
Posted by Perfect Placement
£30,000 – £36,000 a year
Liverpool · Permanent
Benefits:
- Competitive basic salary of £30,000 per annum, with an uncapped OTE of up to £36,000
- Permanent, full-time contract comprising 42 hours per week
- Opportunities for ongoing training through in-house brand development programmes
- Clear routes for career progression within a reputable dealership
- Working hours mainly Monday to Friday, with Saturday mornings on a rota basis
- Engaging, vibrant environment representing a well-known automotive brand
- The chance to utilise your automotive knowledge and communication skills to deliver exceptional service
- Booking MOTs, services, and repairs efficiently for customers
- Advising customers on warranty cover and upselling parts and accessories
- Coordinating with the Aftersales team for appointment scheduling based on workload
- Handling customer inquiries via phone, online, and face-to-face
- Keeping customers informed about vehicle turnaround times and service progress
- Maintaining accurate customer records and system updates for all bookings and communications
- Proven experience as a Service Advisor or similar role within the automotive industry
- Excellent communication skills, with the ability to establish rapport and explain technical information clearly
- Familiarity with Kerridge, ADP, or other dealer management systems is advantageous
- Strong organisational skills, capable of working independently and within a team
- A passion for cars and providing a first-class customer experience
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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