Service Advisor in Guernsey
Posted by Perfect Placement
£35,000 – £40,000 a year
Guernsey · Permanent
Benefits:
- Competitive salary of £35,000 per annum, plus up to £5,000 performance bonus (£40,000 OTE).
- Free company accommodation in St Peter Port, with utilities payable by the employee, or a £1,500 monthly housing allowance.
- Full housing permit sponsorship and relocation support.
- 40-hour working week with rotating shifts between 08:00 and 18:00, either 08:00–17:00 or 09:00–18:00, including a one-hour lunch break.
- A close-knit dealership team comprising technicians, service advisors and parts specialists.
- Excellent island lifestyle, including short commutes, coastal scenery and direct flights to the UK mainland.
- Guernsey’s flat 20% income tax rate, higher tax-free allowance and 0% VAT.
- As a Service Advisor, greet customers professionally and book vehicles in for servicing, repairs and diagnostic work.
- Coordinate vehicle movements, workshop bookings and daily loan vehicle allocation.
- Liaise with customers, technicians and the parts department to maintain an efficient workshop operation.
- Explain technical health checks, maintenance recommendations and repair quotations clearly.
- Prepare repair orders, manage service bookings, process invoices and handle customer payments.
- Maintain accurate records while delivering a consistently high level of customer care.
- Previous experience as a Service Advisor, dealership receptionist or customer service specialist is preferred.
- We will consider individuals from retail or hospitality backgrounds who demonstrate excellent customer management skills; full training is available.
- Strong verbal and written communication skills, effective administration and a calm, professional approach.
- A valid UK or EU driving licence.
- UK or Irish passport holders require no visa to live and work in Guernsey.
- Individuals for this Service Advisor role should be reliable, personable and committed to delivering high-quality customer service.
- Applications from couples are welcome where a partner is a qualified Vehicle Technician, as additional technician opportunities are available.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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