Service Advisor

Service / Parts Advisor

Blackpool Area | Monday to Friday | No Weekends

Due to continued growth and an increasing workload, our client - a well-established independent garage in the Blackpool area - is looking to recruit a Service / Parts Advisor to join their friendly and professional team.

This is an excellent opportunity to become part of a busy, customer-focused business that prides itself on delivering high-quality service. As the business continues to expand, they're looking for someone who can help keep the workshop running efficiently while providing first-class customer support.

The Role

As the Service / Parts Advisor, you'll play a key role in the day-to-day running of the front office and parts operation. Duties will include:

Booking vehicles into the workshop.

Liaising with customers throughout the repair process.

Preparing estimates and invoices.

Ordering, sourcing and managing vehicle parts.

Maintaining stock levels and supplier relationships.

Scheduling workshop jobs and supporting technicians.

Processing warranty claims where applicable.

Handling customer enquiries in person and over the phone.

Ensuring accurate administration and record keeping.

Providing excellent customer service at all times.

We're keen to speak with candidates who have:

Previous experience in a Service Advisor, Parts Advisor or similar motor trade role.

Good organisational and communication skills.

The ability to multitask in a busy environment.

Strong customer service skills.

A positive, proactive attitude and a team-focused approach.

Experience using garage management systems would be an advantage but isn't essential.

What's on Offer

40-hour working week, Monday to Friday.

No weekend working.

Optional overtime of up to 2.5 hours per week.

Salary dependent on experience.

Stable, long-term opportunity with a growing independent business.

Friendly working environment where your contribution will be valued.

If you're looking for a new opportunity with a respected independent garage that's continuing to grow, we'd love to hear from you.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission